Support
We're here to help
Contact Us
If you have any questions, issues, or feedback about Pluffy, please reach out to us. We typically respond within 24 hours.
Email: pluffy.sleep@gmail.com
Frequently Asked Questions
How do I restore my subscription?
Go to Settings in the app and tap "Restore Purchases". Your subscription will be restored automatically if you have an active subscription linked to your Apple ID.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to iPhone Settings > your name > Subscriptions, find Pluffy, and tap "Cancel Subscription".
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for any in-app purchase.
I found a bug. How do I report it?
You can send feedback directly from the app via Settings > Send Feedback, or email us at pluffy.sleep@gmail.com.
Is my data private?
Yes. Please review our Privacy Policy for full details on how we handle your data.